No before i get into the whole thing, by Free Software i mean the programs that follow the 0-3 Freedoms as stated by the Free Software Foundation. Or rather Copy-Left than Copy Right …
Why is that a Free S/w user is so good at fixing a system, trouble shooting software issues and fixes thing without even reading the manual.
Now these are the reasons

1) Free software users expect open licenses and no activation methods
2) Free software users expect regular upgrades and patches
3) Free software users expect to work the way they choose
4) Free software users want control of their own systems
5) Free software users explore
6) Free software users expect to help themselves
7) Free software users don’t fear the command line
Free software users learn software categories, not programs
9) Free software users expect access to developers and other employees