To CANCEL a Connection…

rcomm logonew To CANCEL a Connection...Take my advice.

If u don’t have a Reliance connection phone/datacard or anything similar don’t take it.

And if by chance and you had to take it. Don’t think of Canceling it!!!

Why? Hear my story :

It was during Barcamp Banaglore 5, that i had discontinued the Tata Indicom Broadband connection as their service was shity. YES damn SHIT!!!.

My thoughts went like this – i have a laptop so why don’t i go for mobility. Let me take the the Reliance NetConnect connection. The data card looks good and works out of USB plus their tariff plan is also good.Finally at an unfortunate moment i took that connection.

Is there a word in the dictionary that describes worse than ‘shity’? Even ‘ultra-f***king-shit-able’ doesn’t properly suffice. It disconnects if i try to check Gmail and connect to GTalk at the same time.

So i decided, after 2 months, enough is enough – cancel the connection. Filled all the forms, submitted the application, paid the outstanding amount and answered two rounds of dumb feedback calls.

Q : Sir, why did you cancel the connection?

A : The Service is BAD.

Q : Why sir?

A : Its Shitty!!! (how the hell am i supposed to know why its BAD. You should be knowing it)

When i thought all was done, in comes a bill at my door step, the next month. Dialed the customer care, told them the scenario. Thought it could be a genuine mistake. WRONG!!! In comes another bill the next month and the next and this month too.

After that a wave of calls in  Hindi, Kannada and English asking me to pay the bill. Still the woes continue and the bill amount keeps on adding every month icon sad To CANCEL a Connection...

cm message To CANCEL a Connection...

Nothing helps. Complaints at customer care doesn’t help, blasting them for calling me doesn’t help, pleading doesn’t help….

PLEASE DON’T EVER TAKE A RELIANCE CONNECTION

Yes!! Mr. Anil you’re having a very sustainable and rewarding relation with ME.

  • http://imputrescible.blogspot.com ManojVasanth

    Thanks Jerry.

    Tata Indicom failed for me in my new place.Reliance was the next in my list. Now thanks to your post :)

  • http://www.diovo.com/ Niyaz PK

    Depressing Nonsense.
    Not a single multinational company in India knows “Customer care”.

  • http://www.justascrapc.com Adheeth

    A diff scenario…but it happened to me with my mobile postpaid. I canceled and bill kept coming. Finally by sending so many mails it stopped. For a Connection which i used for a day i payed around 300rs for nothing!